Triple A Insurance (AAA) is available in all 50 states and Washington, D.C. AAA car insurance quotes are competitive at only $33/mo for minimum coverage — that's almost $20 less than the national average.
Our AAA car insurance review compares key features of its policies, including liability, collision, and comprehensive coverage. Drivers can also buy AAA commercial insurance policies, rental reimbursement, and earn accident forgiveness if they avoid filing a claim for at least five years.
Anyone can sign up to be a AAA member without buying insurance. Members get numerous benefits, such as roadside assistance and exclusive travel discounts on hotels and airlines.
However, you must be a member to get a AAA policy. Membership costs around $50/year but grants access to a variety of insurance products.
Scroll down to learn more about the AAA car insurance company and read AAA reviews and complaints.
AAA Car Insurance Reviews And Ratings
AAA Insurance Company has strong financial ratings. The provider earned an Excellent "A" rating from A.M. Best, meaning it's well-equipped to pay claims.
It also earned an A+ rating from the Better Business Bureau (BBB), but a closer look at customer reviews shows how experiences vary based on the state where drivers live and the kind of policy coverages they have.
AAA Customer Service
AAA customer service has a high number of complaints, most of which involve its roadside assistance and battery services. Complaints regarding service also vary depending on where drivers live.
For instance, customer reviews of AAA car insurance in Texas are very high, where it's ranked #1 for customer satisfaction by J.D. Power. AAA car insurance in Florida and California ranks in the top three.
However, drivers farther up north have a different story. AAA car insurance in New Jersey ranks well below-average for customer service. Drivers with AAA car insurance in PA leave similar reviews.
If you need to leave a complaint or speak with an agent, call the AAA auto insurance phone number for customer service at 1-800-765-0766.
AAA Insurance Claims
Although AAA receives more customer complaints than other national providers, it is one of the best companies for claims service.
Triple A auto insurance is among the top ten companies in the J.D. Power annual claims satisfaction survey
If you compare AAA car insurance and Progressive, AAA has higher ratings. It also has higher satisfaction ratings than Geico, Nationwide, and Allstate. But between State Farm vs. AAA, customers prefer State Farm claims service.